"Months before being ready to commit to looking for a property I had found Rick’s contact information and website from several listings. I remember sending him a quick email about one and was very impressed with how knowledgeable and helpful he was. Even though I was not ready at this time to move forward I kept his contact information and once I was ready he was quick to respond, set up meetings, and begin the process of looking for a home. I am so happy that I sought out Rick, it was the best choice!
Rick made this entire process not only easy for me but quite enjoyable! I never felt rushed or stressed with making decisions and Rick was always very honest and knowledgeable about properties, neighborhoods, price range, and other factors. He also had an AMAZING recommendation for a bank that I am now using which greatly assisted and sped up my loan process! This is also true with the process of escrow / title company. I always felt well taken care of with Rick and everyone that he recommended.
I wish I could rate Rick even higher than excellent! As a first time buyer I knew next to nothing about the process and what I had to do, especially within the Bay Area market which for me was quite overwhelming at first. Rick was always quite accessible and got back to me quickly with any questions or concerns I had, no matter how small they might have been. He was always approachable and friendly which made this experience fun and not so much a “task” to do. His professionalism and experience really showed as he was able to show me multiple homes that not only fit my needs and budget, but also my wants. He also explained things very well and was extremely patient!
Overall this was a fantastic experience and I am so pleased with working with Rick, Now Valley, and finding my new home!"